June 3, 2011

Room Status Definition


1) Occupied - A guest is registered to the room

2) Complimentary - Room is occupied, guest is not charged

3) Stayover - Guest not checking out and stay at least one more night

4) On-change - Room not yet cleaned and ready for sale, guest already depart

5) Do no disturb - Guest requested not to be disturbed

6) Sleep out - Guest is registered but not using the bed

7) Skipper - Guest left the hotel without settling the account

8) Sleeper - Guest left the hotel and settle the account but front office staff didn't update   room status

9) Vacant and ready - Room is cleaned and inspected, ready to sale

10) Out-of-order - Room cannot be sell, might need for maintenance, extensive cleaning

11) Lock-out - Room locked, guest cannot enter until cleared by hotel official

12) Did not check out (DNCO) - Guest settle the account but left without informing front office

13) Due out - Room expected to be vacant after daily check out time

14) Check out - Guest settle the account, returned room keys and left hotel

15) Late check out - Guest requested and allowed to check out later than hotel's standard check out time

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